Cancellation Policy: Minimum 48 Hours Cancellations or changes to bookings for this room must be made at least 48 hours prior to the check in date and time, or you will be charged the full amount of the first changed or cancelled night.
This is extended however to 7 days in the event that your booking relates to a high peak period like Christmas (Dec 25th to Jan 21st), Long Weekends, May Horse Racing Carnival, Grand Annual Sprint car Classic Weekend. This Applies to all reservations made direct on our website or direct to our motel by phone.
Should a booking be made through a 3rd party website, you will need to abide by the cancellation policy on your booking receipt.
Please ensure to check the booking conditions prior to making your reservation with the motel because the policy varies depending on the property and seasons. It is your responsibility to check the cancellation policy carefully.
Should you request a cancellation before the commencement date of your stay and outside the 48 hour time allocation, there maybe 20 % administration fee to cover the cost of administration and any banking charges that we have incurred by processing your payment and credit card refund.
Any cancellation request submitted within 48 hours of booking date will incur a charge of the first nights accommodation.The additional 20 % of administration and banking fee will NOT be charged should you be charged the 1st nights accommodation fee.